Terms and Conditions of Service

PRODUCT MEASUREMENTS AND DETAILS

1.1 These terms and conditions govern the sale of products and digital content by Zoppel Universe s.r.l.

1.2 These terms and conditions apply exclusively to products and digital content marketed directly by Zoppel s.r.l. and under the Zoppel brand. For each product on the site, images and detailed descriptions are available, along with a size chart to help you select the correct fit.

PRICES AND CURRENCY

Product prices are expressed in € (Euros) on the site and include all applicable taxes or fees. Shipping costs are excluded unless otherwise stated.

PAYMENT METHODS

The following payment methods are accepted:

CREDIT CARD

During the purchase, customers enter their credit card details into a secure electronic banking system provided by PayPal. Visit www.paypal.com for more information.

CREDIT CARD SECURITY

All transactions are processed through a secure server, ensuring maximum data protection for customers. The site will never store users' credit card or bank account details on its servers. To further enhance security for online purchases, we recommend that customers opt into Verified by Visa or Mastercard SecureCode services, requiring a one-time password (OTP) for secure transactions. Visit www.visaitalia.com or www.mastercard.com/it for more information.

CREDIT CARD CHARGES

If sufficient funds are available and the banking details are valid, the transaction will be processed instantly. The credit card will be charged at the time of purchase, even for pre-orders, though shipment may occur later, once the items are available. Credit card payments are processed via PayPal® and Stripe®, whose logos and trademarks are owned by their respective companies.

PAYPAL, STRIPE, AND APPLE PAY

When choosing PayPal as the payment method, customers can pay directly via their PayPal account, credit card, bank account linked to PayPal, or through their smartphone (if compatible with Apple Pay). Visit www.paypal.com and www.stripe.com for more information.

PRE-ORDERS

In some cases, it is possible to pre-order items that are not yet available by following the usual purchasing process, keeping in mind the availability date. Orders will be shipped once the pre-ordered item becomes available. If an order contains a combination of in-stock and pre-ordered items, the order will only be fulfilled when all items are available. Items eligible for pre-order will be indicated on the product page, along with an estimated availability date